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Pro accounts, payment & billing
Pro accounts, payment & billing
Common questions about how pro accounts work and how you can pay for them
19 articles in this collection
Written by
Michael Trounce
and
Brett Warren
How pro accounts work
What are the benefits of a professional account?
Learn the difference between the free and professional plans.
Written by
Brett Warren
Updated over a week ago
How do file upload limits differ between free and professional accounts?
Learn how many files you can upload and how large they can be.
Written by
Brett Warren
Updated over a week ago
How much does a professional account cost?
Simple pricing information for our plans.
Written by
Brett Warren
Updated over a week ago
How do I upgrade to a professional account?
A step-by-step guide on how to upgrade your account.
Written by
Brett Warren
Updated over a week ago
Pro accounts and teams
I want to upgrade my team, what are my options?
A quick comparison of the different ways to get your team on a professional account.
Written by
Brett Warren
Updated over a week ago
How does adding or removing people work for professional teams?
Simple examples explaining what happens if you need to make a change to your team.
Written by
Brett Warren
Updated over a week ago
How does sharing work if only some of my team are on professional accounts?
What happens when boards are shared between free and professional users.
Written by
Brett Warren
Updated over a week ago
I'm interested in your enterprise plan, how does it work?
Some quick information on our enterprise plan and who it's for.
Written by
Michael Trounce
Updated over a week ago
Payment and invoices
What payment methods do you accept?
A quick summary of the ways you can pay for Milanote.
Written by
Brett Warren
Updated over a week ago
Monthly versus annual billing
Frequently asked questions about changing billing frequency and how renewals work.
Written by
Brett Warren
Updated over a week ago
Can I have a discount?
Milanote offers discounts for students, NGOs and not-for-profits. Find out if you qualify here.
Written by
Brett Warren
Updated over a week ago
Can I buy a professional account for someone else?
How to upgrade an account other than your own.
Written by
Brett Warren
Updated over a week ago
Common questions about invoices
Adding extra details to invoices and seeing your invoice history.
Written by
Brett Warren
Updated over a week ago
Troubleshooting
I'm trying to upgrade but my payment isn't working
Solutions to common problems with credit card payments.
Written by
Brett Warren
Updated over a week ago
I've just upgraded to a professional account, but I still can't add more cards
How to quickly solve this common problem after upgrading.
Written by
Brett Warren
Updated over a week ago
I accidentally subscribed to an annual plan instead of a monthly one
How to change from annual to monthly billing and receive a refund for the difference.
Written by
Brett Warren
Updated over a week ago
Cancelling a pro account
How do I cancel my professional account?
A step-by-step guide on how to downgrade to the free plan.
Written by
Brett Warren
Updated over a week ago
What happens if I cancel / downgrade?
An explanation of what happens to any content you've added and any unused time on your subscription.
Written by
Brett Warren
Updated over a week ago
Can I pause my subscription?
What to do if you need to take a break from Milanote.
Written by
Brett Warren
Updated over a week ago