Step 1. Don't panic!
Milanote automatically saves your work every few seconds so it's almost certainly recoverable.
Step 2: Try using undo
If you delete something accidentally and Milanote is still open, you should be able to recover your work by using undo (⌘ + Z on a Mac or CTRL + Z on PC).
Step 3: Refresh the page
If your boards or cards aren't showing up when you first log in, try refreshing the page (or reopening the app).
Step 4: Contact our support team
If none of the previous steps help, you can contact support using live chat (from the help menu inside Milanote) or by emailing firstname.lastname@example.org. We normally reply within 24 hours (reply times for chat and email are identical).
Please include these in your message:
- The URL of the board where you expected the content to be
- The name of any missing boards or columns
- The contents of any text notes