Step 1. Don't panic!

Milanote automatically saves your work every few seconds so it's almost certainly recoverable.

Step 2: Try using undo

If you delete something accidentally and Milanote is still open, you should be able to recover your work by using undo (⌘ + Z on a Mac or CTRL + Z on PC).

Step 3: Refresh the page

If your boards or cards aren't showing up when you first log in, try refreshing the page (or reopening the app).

Step 4: Contact our support team

If none of the previous steps help, you can contact support using live chat (from the help menu inside Milanote) or by emailing support@milanote.com. We normally reply within 24 hours (reply times for chat and email are identical).

Please include these in your message:

  • The URL of the board where you expected the content to be
  • The name of any missing boards or columns
  • The contents of any text notes
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